Warranty and Returns

Returns or refunds apply to the following situations:

Faulty Goods: 
If you have received a faulty or unusable product, we are happy to offer a replacement of the same product or a full refund, including shipping. 

Note: Minor blemishes in the paint finish are not considered faults.

Change of Mind & Returns:
If you’ve ordered the wrong colour or size, we may offer store credit for the purchase amount (excluding shipping), at Fressko’s discretion.

For approved returns, items should be unused, in their original packaging, and in a condition suitable for resale. Return shipping costs are the responsibility of the customer.

Please note: We do not offer full refunds for change of mind. Be sure to contact our customer service team before sending anything back: hello@madebyfressko.com

Refund Time Frame:
Eligible refunds are processed within 5–10 business days of receiving the returned item. Returns must be arranged within 7 days of receiving your order.

Our Guarantee:
We take pride in the quality of our products and offer a 12-month manufacturing warranty for peace of mind.

For more details, visit the ‘Returns’ section at the bottom of our website.